Property Information

CHECK-IN/ CHECK-OUT

Check-in time is 2:00pm.
Check-out time is 10:00am.

If you wish to extend beyond this time, please contact Reception on 4980 0600 (additional charges may apply).

ACCOUNTS

Accounts are issued on departure and are due for payment immediately. Surcharges may apply for credit card payments (see Credit Cards).

ATM

The closet ATM is at the Commonwealth Bank at the Emerald Centro shopping complex. Please click here for directions.

BOTTLE SHOP

The Maraboon Tavern and Bottle Shop is located just down Esmond Street from the Emerald Inn. The Maraboon Liquor Drive-Thru offers one of the largest selections in town and takeaways are also available over the Maraboon Tavern bar until midnight every night. 

BUSINESS SERVICES

Photocopying and printing services are available at Reception (additional charges apply).

CANCELLATION

Should it be necessary to cancel or amend your reservation, please contact Reception on 4980 0600.

CAR PARKING

Please enjoy complimentary on-site undercover parking for your convenience.

CHEMIST

Chemist Warehouse is located a short walk away on Yamala Street. For further assistance with directions, please see Reception.

Chemist Warehouse
1 Yamala St, Emerald QLD 4720
4982 1641
Open Monday to Friday 8:30am to 5:30pm, Saturday 9:00am to 4:00pm.

COTS AND ADDITIONAL BEDDING

Port-a-cots are available on request with compliments of the Emerald Inn. Additional bedding can be provided on request, subject to availability and for an additional fee. For further details, please contact Reception.

CREDIT CARDS

We accept most major credit cards including VISA, Mastercard and AMEX. All credit / debit card payments made to us via an onsite payment system will incur a 1.5% non-refundable credit card service fee in Australia.

If you are paying cash or your room is prepaid, please also be prepared to provide credit card details as a security measure.

DOCTOR

Emerald Medical Group
Lot 1 Pilot Farm Rd, Emerald QLD 4720  
4986 7400  
Open Monday to Friday 7:30am to 7:00pm, Saturday 9:00am to 3:00pm. Closed on Sunday.

HOUSEKEEPING

For extra blankets, towels, laundry powder etc., please contact reception. Rooms are serviced weekly. If you do not require your room to be serviced, please place the ‘Do Not Disturb’ sign on the outside of your door for our staff to see or notify Reception.

LUGGAGE STORAGE

This service is available to all guests at no charge. Please contact Reception to arrange.

PETS

Assistance animals are permitted on the property and accommodation areas; no other pets are allowed.

POST OFFICE

Australia Post – Emerald Post Shop
102 Egerton St, Emerald QLD 4720
13 13 18
Open Monday to Friday 9:00am to 5:00pm, Closed on Saturday and Sunday.

RECEPTION

Reception is open from 7:00am to 7:00pm daily. To speak with our team, or if the Reception is unmanned, please call 4980 0600.

SMOKING

Please remember that Emerald Inn is a smoke-free zone. Smoking, including e-cigarettes, is not allowed indoors. Thank you for your co-operation.

SUPERMARKET

Woolworths Emerald Central is a short walk away in The Village Shopping Centre on Hospital Road. For further assistance with directions, please see Reception.

Woolworths Emerald Central
51/57 Hospital Road, Emerald QLD 4720
4986 7702
Open Monday to Friday 8:00am to 9:00pm, Saturday 8:00am to 6:00pm and Sunday 9:00am to 6:00pm.

TAXI

Please dial 131 008 for taxi service and quote your room number.

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